TRACKED SHIPPING (CANADA POST)
All orders come with a Tracking Number. A PHONE NUMBER WILL BE REQUIRED FOR SHIPPING outside of Canada.
Canada: Expedited Parcel (4-7 Business Days)
Everywhere else: Tracked Packet - International / USA (6-8 Business Days)
**( November - December ) Due to holiday volumes, you may see longer transit times.
We offer many shipping options to fit different timelines. Some Shipping upgrades can be found at checkout but if you don't see what you're looking for, we're happy to find one that suits your timeline. If you have a specific timeline, please let us know in the "note to seller" and/or send us a message, so we can do our best to ensure it arrives on time.
DISPATCH AND PROCESSING
All our orders are processed 1-2 days after your order has been placed, and shipped out from our Vancouver studio Monday-Friday with exceptions of Holidays.
For wholesale order processing times, please contact StatementGrey@gmail.com.
Shipping costs are non-refundable after dispatch
Statement Grey is NOT responsible for:
- LOST PARCELS
- POSTAL SERVICE DELAYS
- PARCELS RETURNED DUE TO INCORRECT ADDRESS
- ITEMS DAMAGED DURING SHIPMENT
Unfortunately, these situations are out of our control but we are always here to help in any way we can. Please send us a message so we can see if there is anything we can do.
CANADA All Canada orders will be charged sales tax according to your province of residence.
INTERNATIONAL ORDERS Customs and Duties are the sole responsibility of the customer.